Last updated: August 2026
1. Information we collect
When you use our contact, medicine enquiry or prescription forms, we may collect your name, mobile number, email address, fulfilment preference, delivery address, enquiry details, uploaded prescription and basic technical information such as IP address.
2. How we use information
We use submitted information to review your request, check product availability, determine whether a prescription is required, contact you, arrange confirmed pickup or delivery and maintain service records. We do not use this website to process online payments.
3. Prescription information
Prescription files are collected only for pharmacy review and fulfilment assistance. Files are validated before storage and are accessible to authorised staff through the administration area. Please submit only prescriptions belonging to you or a person for whom you are authorised to act.
4. Sharing and disclosure
We do not sell customer information. Information may be shared only when necessary to provide an agreed service, meet a legal requirement, protect safety or work with authorised service providers operating under appropriate confidentiality obligations.
5. Security
We use prepared database statements, request validation, protected staff sessions, password hashing, CSRF protection and restricted file handling. No internet transmission or storage system can be guaranteed to be completely secure, so customers should avoid sending unrelated sensitive information.
6. Retention and customer requests
We retain enquiries and prescription records only as long as reasonably required for service, operational and legal purposes. To request correction or deletion where applicable, contact the store at 9861044022.
7. External services
The website may link to WhatsApp and Google Maps. Those services process information under their own terms and privacy policies.
8. Policy updates
We may update this policy when our services or legal requirements change. The latest version will be published on this page.